VIFAH is one of the leading distributors of outdoor living products. They have an incredible selection of pergolas, deck tiles and outdoor dining sets. Since thier first day in business in 1995, VIFAH has established a reputation for building products that customers adore, even in today’s demanding retail environment. Thier product development philosophy is straightforward: the products must be at the highest quality and at the same time must be at the lowest possible prices.

Sit comfortable with friends and family under a classic pergola on a cool summer’s evening. With VIFAH furniture, it’s pure pleasure.

Shipping and Delivery
All products have FREE SHIPPING within the 48 contiguous states.

Address Restrictions
At this time, we do not ship to P.O. Boxes or military APO/FPO addresses. Please provide a physical address during checkout.

Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands and International Shipments
For Alaska, Hawaii, Guam, Puerto Rico, Virgin Islands and international shipments additional shipping charges do apply. For estimated shipping charges, please email us at support@timelesselements.com. Orders placed via the web will be held pending your approval of the shipping charges. For international orders, you will be responsible for paying any applicable duties and taxes to a broker or government agency.

Truck Delivery Items
Truck items are delivered by truck delivery service, as indicated in the "Shipping Information" section on the product detail page. You are responsible for removing the items off the back of the truck to your home.

Truck deliveries are made Monday through Friday, 8 am - 5 pm. A delivery agent will call you to schedule your delivery. A responsible party, over 18 years of age, must be present to take delivery and sign for the shipment.

Rural delivery is available; however we are only able to deliver to properties with a physical address.

To make buying from us simple, shipping and handling within the contiguous U.S. (UPS ground or L.T.L. carrier) is free of charge on orders. Please note that you may elect to pay additional charges for items taken off the truck and/or to your door. If you need faster delivery, you can arrange for overnight or second day delivery. International orders please allow additional days for delivery. Many products are ready to ship within two days of your order, while others are manufactured when you place the order. Most products ship UPS or FedEx. Items shipped freight (L.T.L. carrier) are delivered to curbside or driveway only; for any additional delivery needs, please contact us at support@timelesselements.com.

Product Warranty
A 1-year manufacturer's warranty is provided. If you have specific questions about this product’s guarantee, please contact our Customer Service department.

Returns & Exchanges
If you need to return or exchange this item, please contact us within 30 days from the date of delivery. Items must be returned in unused, new and resalable condition and in their original packaging. In returning this item, a restocking fee is deducted, if returned for reasons other than damage, and if eligible for return. We issue a credit upon proof of return shipping and inspection of the item less a 30% restocking fee, return shipping costs, and ship costs included in the product price like “Free” Shipping. If exchanging for another item of same or greater value, the restocking fee may be waived. Products that were made to order, assembled, modified, or excluded for return by manufacturers cannot be returned. Our Customer Service department will be pleased to assist you with questions about returning or exchanging this product.