Why Shop With Us?
Authorized Dealer
Timeless Elements is proud to be an authorized dealer of all the brands we carry. Why should you purchase from Timeless Elements and not other Authorized or Unauthorized Retailers? Because we are an authorized and respected retailer, manufacturers honor your warranty request. Additionally, we take being an authorized retailer a step further than our competition. We understand and value your business, and we're ready to assist you with your purchase from day 1 to the moment you are satisfied with your purchase. When comparing us to an unauthorized retailer, keep in mind that we promise to remain competitive with the prices, and we'll always do our best to beat, match or lower our price to one that is a fair deal for you and us. In addition to our low price promises, we ask that you factor in our established and successful business history with our customers. We have an experienced team to help expedite your order and any support needs you may encounter after your purchase. |
Free Shipping
All products have free shipping within the 48 contiguous
states of USA.
states of USA.
No Sales Tax
No sales tax for orders shipping outside of California.
Services
The Timelesselements knowledgeable staff is only a phone call or email away. We're here to serve your needs.
Give us a call at 1-800-588-2174 or email us at support@timelesselements.com. Our team is available
from (Monday-Friday) 9:00 am to 9:00 PM EST.
Give us a call at 1-800-588-2174 or email us at support@timelesselements.com. Our team is available
from (Monday-Friday) 9:00 am to 9:00 PM EST.
Satisfaction Guarantee
If you are not satisfied with something, please send it back within 30 days of receipt. We will gladly exchange, credit, or refund the cost of the item. Due to "free shipping" on all products, shipping costs cannot be reimbursed. Our actual shipping costs will be deducted from your return refund. In addition some of our products carry a restocking fee which will be deducted from your return should you wish to return them.
Please see our return policy for more information.
Please see our return policy for more information.
Payment Options
We offer secure payments options: Visa and MasterCard, Discovery, American Express, and PayPal. All credit cards processed through our shopping cart system are secured through state of the art 256-Bits SSL (Secure Socket Layer) technology.
Selection and Quality
Our merchandisers and designers have teamed up to bring to you the best selection and quality products on the web. Our thousands of products are so unique that they are not found anywhere else on the web. We stand behind the quality of the products we sell, which is why we will replace any item that you receive that is not 100% as described.
Security
Security is a top priority at Timeless Elements. Our Address Verification department helps protect our customers from credit card fraud, unauthorized charges and identity theft. For fraud prevention, we employ advanced ID verification technology that verifies the cardholder is the one who placed the order.
All Shipments are Insured
All orders are protected from damage with shipping insurance.
Lowest Prices & Price Guarantee
In an unlikely event that you find a lower advertised price (including shipping, handling and taxes if applicable) on the same item (*), simply let us know and we'll gladly match 110% of the price difference on the same exact item from any retail store, upon verification.
Instructions for the Price Guarantee as follows:
Fill out our contact form and choosing 'Price Match Request' in the drop down box or you may also email the information to support@timelesselements.com, and we will respond to your inquiry as soon as possible.
The items must meet the following criteria to qualify:
The product is in stock and ready for immediate shipment from the competitor. . The product is not a discontinued, close-out or clearance item. . The price is being advertised and published from an authorized U.S. retailer (**) . The 110% Low Price Guarantee cannot be applied to orders that have been placed and only applies to new orders. No refunds will be given once your order is placed.
Fill out our contact form and choosing 'Price Match Request' in the drop down box or you may also email the information to support@timelesselements.com, and we will respond to your inquiry as soon as possible.
The items must meet the following criteria to qualify:
The product is in stock and ready for immediate shipment from the competitor. . The product is not a discontinued, close-out or clearance item. . The price is being advertised and published from an authorized U.S. retailer (**) . The 110% Low Price Guarantee cannot be applied to orders that have been placed and only applies to new orders. No refunds will be given once your order is placed.
Within the contact form, please provide us with:
Additional Terms & Conditions
The 110% Low Price Guarantee does not apply to any coupon offers, quantity discounts, factory rebates, close-outs, clearances and sales, auction sites, mass merchant stores, or typographical errors. Offer does not include large oversized, truck-load sized items; items at or below wholesale or trade, direct contractor or manufacturer pricing.
The complete URL (address) of the competitor's web site
Your name
Phone number
Item #
Price
Additional Terms & Conditions
The 110% Low Price Guarantee does not apply to any coupon offers, quantity discounts, factory rebates, close-outs, clearances and sales, auction sites, mass merchant stores, or typographical errors. Offer does not include large oversized, truck-load sized items; items at or below wholesale or trade, direct contractor or manufacturer pricing.
* Same Item is an exact, identical item (brand new, factory-sealed, of the same brand and product id) by the manufacturer.
** Timeless Elements reserves the right to determine which offers from the manufacturer's authorized retailers are qualified.
** Timeless Elements reserves the right to determine which offers from the manufacturer's authorized retailers are qualified.
